How booking works
See which caterers are available for your event, compare their prices and send a booking request.
- 1
Tell us about your event
Choose the event type, date, location and number of guests. We show caterers who are available on your date and can cater for your group, with those in your area first.
- 2
Compare caterers
Each storefront shows packages, menus, photos, dietary options and badges. Package prices are shown per person, with an estimated total for your number of guests.
- 3
Send a booking request
Choose a package, any extras and your venue, and send your request free of charge. The app shows when the caterer must reply, which is never more than 48 hours.
- 4
The caterer replies
If the caterer accepts, they add their travel fee for your venue and you both receive each other’s contact details. If they decline, or do not reply in time, you can send a request to another caterer.
- 5
Arrange payment with the caterer
For now, you pay the caterer directly. Before you pay, ask them to confirm the total, the deposit and their cancellation terms in writing.
- 6
Keep track of your booking
Your requests and bookings are listed in the app. You can withdraw a request or cancel a booking there, and the caterer is told by email.
Prices shown before you send a request
Caterers publish their package prices and extras on their storefront, and AlfaCaters adds no fee for customers. The example below shows how a total comes together.
Example: Wedding, 120 guests
- Prices per person
Each package shows its price per person, and the app works out the total for your guests.
- Extras listed separately
Extras are priced per guest, per item or per hour, so you can see what each one adds.
- Travel fees from published rates
Caterers publish their travel fees by distance and add the one that matches your venue when they accept.
- Payment agreed with the caterer
The caterer tells you how much deposit they need and when the balance is due.
If your plans change
You can withdraw a request or cancel a booking in the app up to the day of the event. The caterer is told by email straight away.
Before the caterer replies
Withdraw your request at any time
Nothing has been agreed or paid
After the caterer accepts
Cancel the booking in the app
Please also contact the caterer directly
Money already paid
Refunds follow the terms the caterer gave you
Your consumer rights still apply
Get early access
We are currently onboarding our first caterers. Leave your email address and we will notify you when bookings open.
We will only use your email address to tell you about our launch. See our Privacy Policy.